Medical Assistant
Job Description
Are you a detailed-oriented, organized, and compassionate Medical Assistant with a deep commitment to patient care? If so, we want to meet you.
As an experienced Medical Assistant, you’ll bring a proactive “get-it-done” attitude and the ability to think ahead. Juggling multiple tasks in a fast-paced environment is second nature to you, and supporting others is what truly drives you. Job satisfaction, for you, means taking care of the small (and big) things to provide compassionate, efficient patient care.
In this role, your primary focus is to support Dr. Aimee, our solo practitioner, in ensuring flawless execution of our clinic schedule, administrative duties, facilities maintenance, and ensuring our patients feel at ease.
Above all, you need to genuinely enjoy working with people. We’re a small yet powerful team built on collaboration, and this role embodies that spirit. Together, we’re committed to elevating our practice, breaking down fertility barriers, and delivering incredible results for our patients.
Feeling excited and motivated? Then you’re exactly the kind of candidate we’re eager to meet!
What You’ll Do
Patient Care
- Greet and assist patients with a warm and professional demeanor.
- Room patients and obtain vitals.
- Assist Dr. Aimee, our Physician Assistants, and Nurses during procedures and appointments.
- Communicate lab and procedure results with patients.
- Address patient inquiries, ensuring they feel welcomed and valued.
Administrative Duties
- Ensure Dr. Aimee has everything she needs to be fully prepared for patient appointments.
- Promptly respond and follow through on Dr. Aimee’s requests via our real-time chat channel.
- Efficiently manage office opening and closing procedures according to our checklist.
- Screen incoming calls, take messages, and direct callers appropriately.
- Document all interactions with patients in EMR chart logs.
- Assist with organizing files, documents, and images in Google Shared Drive.
- Skillfully handle appointment scheduling and rescheduling as required.
- Assist with ordering lab tests, blood work, procedures and following up with results.
- Process orders and referrals to external facilities or doctors.
- Prepare for routine Quest and Fedex pick-ups and shipments.
Facilities
